Mala support

Need help with your garland subscription?

Reach out for help with subscriptions, delivery addresses, payments, or general feedback. We’ll keep support simple and personal.

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Customer support For delivery, subscription, and payment help.
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WhatsApp / Phone

Coming soon

Phone and WhatsApp support will be added after launch setup. For now, email is the best way to reach us.

What we can help with

Support topics

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Subscription help

Questions about flower type, garland length, duration, or active plans.

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Address help

Default address, delivery location, or correcting address details.

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Payment help

Pending payments, failed payments, Razorpay checkout, or payment confirmation.

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Flower feedback

Feedback about Marigold, Orange Marigold, Rose, quality, or delivery experience.

Faster replies

What to include in your message

To help us solve your issue faster, include these details when emailing support.

  • Your registered email address
  • Your subscription flower and duration
  • Your delivery address or area
  • Payment status, if payment-related
  • A clear description of the issue
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